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Official Terms & Conditions

Birthday Promotion

OLG Slots and Casinos, Ontario Lottery and Gaming Corporation
April 1, 2017 – March 31, 2018


  1. The Birthday Promotion (the "Promotion") is governed by these Birthday Promotion Official Terms and Conditions (the “Terms”) and is available at participating gaming locations (each a “Site”, collectively the “Sites”). The Promotion is sponsored by Ontario Lottery and Gaming Corporation (“OLG”) and is open to residents of Canada and the United States of America, who (at the time of participation) are: (i) valid Winner’s Circle Rewards (“WCR”) members; (ii) nineteen (19) years of age or older; and (iii) not inactive, self-excluded, archived or trespassed, all as determined by OLG in its sole discretion. Volunteers, employees, officers and directors (and those with whom such persons are living, whether related or not) of OLG, the Alcohol and Gaming Commission of Ontario (“AGCO”) or any of OLG’s advertising, promotion and contest management agencies are not eligible to participate, nor are any employees of a service provider or any other designate operating lottery schemes on OLG’s behalf, or any affiliate thereof.
  2. This Promotion is intended to be conducted separately and with a distinct set of terms and conditions from other Birthday Promotions being administered by OLG
  3. As noted above in Section 1, this Promotion is open only to WCR members. There is no fee payable to obtain a WCR membership, but OLG is not responsible for any delays in the processing of WCR membership applications. NO PLAY IS REQUIRED.
  4. The list of participating gaming sites where this Program is in effect can be accessed through the WCR website at
  5. If a participant has a valid WCR account that has been designated as ‘Inactive Status’ and chooses to reactive it they may be eligible to participate in the Promotion at OLG’s sole and absolute discretion.
  6. In the event a participant does not meet the eligibility requirements stated herein, then OLG may, in its sole discretion, disqualify that participant. OLG will have no obligation to award any gift in relation to that participant.
  7. The Promotion will run at the participating Sites beginning on April 1, 2017 at 12:01 a.m. up until 11:59pm. on March 31, 2018 (the “Promotional Period”).


There is one (1) way to participate in the Promotion:

  1. During the Promotional Period, eligible members that present their valid WCR card at the WCR desk or Express Kiosk at a participating Site during their birth month (as stated in the OLG database) will be eligible to receive the offer (the “Offer” as defined in Section 10).


  1. The Offer is a Free Play voucher that will be awarded to eligible members on the following basis:
Rewards Level Members $5 Free Play Offer
Silver Level Members $10 Free Play Offer
Gold Level Members $25 Free Play Offer
  1. Rewards members are defined as having accumulated one (1) to nine hundred and ninety nine (999) tier points (“Tier Points” as defined in Section 15) during the points period (the “Points Period” defined in Section 14), as determined by OLG in its sole discretion.
  2. Silver members are described as having accumulated one thousand (1,000) to four thousand ninety nine (4999) Tier Points during the Points Period, as determined by OLG in its sole discretion.
  3. Gold members are described as having accumulated five thousand (5,000) or more Tier Points during the Points Period as determined by OLG in its sole discretion.
  4. For the purposes of this Promotion an eligible WCR member’s WCR membership level status will be determined based on the WCR Tier Points earned between October 1, 2015 and September 30, 2016 (the “Points Period”). For the avoidance of doubt, if an eligible WCR member’s membership level status changes after September 30, 2016, that member’s membership level status will not change for the purposes of this Promotion. A member’s membership level status will be determined in the sole and absolute discretion of OLG, and such determination is final and binding, without any right of appeal.
  5. “Tier Points” are accumulated through qualifying recorded slot play and live table play at any Site where the WCR program is administered. Tier Points are awarded at a rate determined by OLG in its sole discretion.
  6. The Offer can be redeemed at any participating Site
  7. Limit of one (1) Offer per eligible member during the Promotional Period
  8. Any reference to "Free Play" requires that the WCR member redeem the Free Play offer at the WCR desk for a Free Play voucher. Free Play vouchers do not have cash value, and cannot be redeemed or exchanged for cash. The member will be required to play the full value of the Free Play voucher at one (1) eligible slot machine (valid slot machines are clearly marked). If a member has more than one (1) Free Play voucher, each individual Free Play voucher can be used at a number of eligible slot machine(s) equivalent to the number of Free Play(s) the member has in hand. Free Play vouchers expire as indicated on the ticket expiry date and/or time. The member will be eligible to receive winnings or credits (if any) generated by this Free Play voucher.


  1. An eligible WCR member, who has accumulated twenty-five thousand (25,000) or more Tier points during the Points Period and whose homesite is OLG Slots at Woodbine, will be eligible to receive the following cash offer (the “Cash Offer”) in addition to the Free Play Offer outlined in Section 10 to 18. For greater certainty, Tier Points can be earned at any Site that administers the WCR program, to be eligible for the Cash Offer the WCR member’s homesite must be OLG Slots at Woodbine.
Tier Points Cash Offer
>=1,000,000 $500
500,000-999,999 $250
75,000-499,999 $100
50,000-74,999 $50
25,000-49,999 $25
  1. An eligible member can redeem their Cash Offer by visiting the WCR desk or Express Kiosk at OLG Slots at Woodbine for their cash voucher during their birth month.
  2. The cash voucher must be redeemed at the OLG Slots at Woodbine cage and coin department within twenty-four (24) hours of issuance. For greater clarity, the Cash Offer and the cash voucher cannot be redeemed at any other Site.
  3. Limit of one (1) Cash Offer per eligible WCR member.


  1. OLG, the AGCO, OLG’s advertising, promotion and contest management agencies, and each of their respective parent companies, subsidiaries, affiliates, prize suppliers, advertising/promotion agencies and any entity involved in the development, production, administration, or fulfillment of the Promotion, and each of their respective officers, directors, agents, representatives, successors and assigns (collectively, the “Released Parties”) will not be responsible for the Site’s capacity constraints or for the removal or the non-removal of any patrons, or for any incorrect or inaccurate data in the WCR database, any incorrect or inaccurate capture of entry or other information, technical malfunctions, human or technical error, visual or printing errors, or garbled data or transmissions, omission, interruption, deletion, defect or failures of any telephone, computer line or network, computer equipment, software or any combination thereof. Where such failures cannot be corrected immediately or within a reasonable time frame (as determined by OLG in its sole discretion) to allow for a continuation of the Promotion, the Site may, at the Site’s option, use a manual back up system and/or alter or discontinue the Promotion. All decisions of the Site(s) with respect to this Promotion are final and binding, without right of appeal.
  2. OLG is not responsible for commencing, continuing or completing the Promotion, or awarding any Offers in the event of circumstances beyond OLG’s control, and OLG may, at its sole discretion, change or alter this Promotion (including amending these Terms and Conditions and/or changing what is included in the Offer), as OLG deems necessary. Without limiting the generality of the foregoing, OLG, in its sole discretion, reserves the right to delay the timing or any aspect of this Promotion to satisfy any customer service or promotional integrity issues resulting from uncontrollable circumstances, and this includes the right to similarly extend the time period(s) specified in these Terms and Conditions.
  3. It is the participating patron’s responsibility to verify, where applicable, that the WCR membership number and other patron information appearing on any print out or account reference associated with or required for the administration of the Promotion is the same as the membership number and patron information associated with the patron’s WCR card and account. OLG will not be responsible for typing or keying errors, when swiping or keying in the membership number, or any other errors that may result in the improper membership number and/or patron information appearing in any materials.
  4. No substitutions or equivalent cash payments will be made, save for OLG’s right, at its sole and absolute discretion, to make substitutions of equivalent or greater value.
  5. All participants must present valid government-issued photo identification upon request.
  6. WCR members who have indicated no phone consent on their account may not be telephoned by OLG for any reason.
  7. WCR members who have indicated no email consent on their account may not be emailed by OLG for any reason.
  8. WCR members who have indicated no mail consent on their account may not be mailed by OLG for any reason.
  9. Offers sent by mail or courier to OLG or any of the participating Sites, or offers not submitted in person at any of the participating Sites, will not be validated for redemption
  10. As per the WCR program rules and regulations (contained within the WCR application) any WCR card used in this Promotion can only be swiped by the named cardholder. The use of any other person's WCR card(s) to participate in this Promotion will result in the disqualification of the patron from the Promotion.
  11. OLG reserves the right to deny a participant or reject a participant from this Promotion, (including but not limited to a patron that is eligible to receive an Offer), for any reason which, in its sole judgment and discretion, OLG deems appropriate.
  12. An eligible participant may be required to sign, before receiving an Offer, a declaration and release, confirming (among other things) promotion eligibility, compliance with these Terms and Conditions, and releasing the Released Parties from any liability in connection with the conduct of the Promotion and/or the awarding of the Offers.
  13. Any personal information provided by entrants is collected pursuant to the Ontario Lottery and Gaming Corporation Act, 1999 and is intended to be used for the following principal purposes: marketing and advertising, including providing entrants with valuable information and other gaming related correspondence, assisting OLG in developing and improving segment-specific marketing strategies, and assisting OLG in keeping the WCR program relevant and rewarding for WCR members; understanding entrants’ interests; responding to entrants’ concerns and improving service delivery; for OLG’s internal business purposes and in connection with any necessary customer conduct reviews; for the purpose of disclosing personal information to the AGCO, insurance companies, law firms, and law enforcement agencies for security, health and safety, and legal or regulatory compliance reasons; and to comply with legal requirements. OLG may also provide personal information to its agents, suppliers and service providers in conjunction with providing entrants with OLG’s product and services. For further information, call the OLG Support Centre at 1-800-387-0098.
  14. OLG reserves the right to change or alter this Promotion, as it deems appropriate, including but not limited to making changes or alterations to these Terms and Conditions relating to the accommodation of participants in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).
  15. Patrons with self-excluded, trespassed or archived status, as determined by OLG, will not be eligible for any gifts/prizes associated with this or any contests, promotions, tournaments or giveaways at any gaming facility at which OLG conducts and manages gaming.
  16. These Terms and Conditions govern this Promotion and must be followed by all participants at all times. By agreeing to participate in the Promotion, all participants agree to comply with, and be legally bound by, these Terms and Conditions.
  17. Your name may be announced on the gaming floor. See WCR desk for more information.
  18. All references to times and dates reflect Eastern Time.
  19. This Promotion is subject to the laws of the province of Ontario and the federal laws of Canada applicable therein.
  20. The invalidity or unenforceability of any provision of these Terms and Conditions shall not affect the validity or enforceability of any other provision. In the event that any provision is determined to be invalid or otherwise unenforceable or illegal by a court of competent jurisdiction, these Terms and Conditions shall otherwise remain in effect and shall be construed in accordance with the Terms and Conditions as if the invalid or illegal provision were not contained herein.

Any questions relating to this program please visit the Winner’s Circle Rewards Desk or contact the OLG Support Centre at 1-800-387-0098.

Pour obtenir ce document en français, passez au kiosque Récompenses du Cercle des Gagnants

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